There are more extensive writings on service ethos (e.g. here), but here's a digestible summary:
- Do it
- Do it now
- If I can't do it now, do it as soon as possible
- If I can't do it today, do it first thing tomorrow
- Do it to the absolute best of my ability (EEH)
- Effectively
- Efficiently
- Harmoniously
- Do it precisely the way I have been instructed, to the extent I have been instructed
- To the extent I have been left discretion, be guided by principle (EEH), elders, and God
- If in doubt:
- Ask up the chain of delegation for further guidance
- Consult sideways on best practice
- Seek to continuously improve process and execution
- Report back