When writing out the list of harms in Step Eight, it can be difficult to work out whether something is severe enough to warrant a verbal amend instead of a mere correction of behaviour going forward.
When you manipulate water, it changes shape, but then it finds its own level again. When you manipulate clay, it changes shape, and stays that way.
If there is no lasting effect, in the sense of continued upset, a material change (for instance in someone's finances), or an alteration in how that person perceives himself or others or how he relates to you or others, then an amend is unlikely to be necessary.
If, like clay that has been manipulated, there is a lasting change, restoration is likely to be required.